How can we help?
Quick answers to the most common questions. Didn’t find yours? Write to us.
Families
Is Nashati free for parents?
Yes. Searching, saving and contacting providers costs nothing, and many providers offer a free trial class.
What does the “Registered establishment” badge mean?
It means the provider is a Saudi establishment that gave its commercial registration when it joined, not an individual. We don’t visit establishments or vouch for the activity, so read reviews from parents who took part and ask the provider what you need before you sign up.
What’s the difference between activities and places?
Activities are scheduled programs and courses, like a swim club or a coding course. Places are destinations families visit any time, like parks, museums and play centers.
How do I contact a provider?
From the activity or provider page, tap “Message on WhatsApp”, or “Register” when the provider has a registration link.
Account & privacy
Where is my data stored?
Our data is hosted in Google Cloud’s Dammam region (me-central2), supporting Saudi data-residency requirements.
How do I delete my account?
Go to Account, then Privacy, and choose “Delete account”. Your account, kids, saves and reviews are deleted right away; providers keep their enrollment records without your name. You can download a copy of your data from the same section first.
Contact us
Write to us from the site and we reply within one business day.