How can we help?
Quick answers to the most common questions, plus direct channels if you need deeper support.
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❓FAQs7 topics🎫Open a support ticketReply within 1 business day💬My ticketsContinue previous chats📜Terms & privacyPlatform policy
❓ Frequently asked questions
Use the search bar or visit the Discover page and apply filters (city, age, language, category) to narrow down.
Yes. No subscriptions, no fees to browse or save. Many providers also offer a free first trial.
Look for the "Verified" badge. We hand-verify the Unified National Number or Freelance License, owner ID, and child-safety policy.
Yes. All photos published on Nashati are verified and permitted for use, and every provider must own the rights to each photo they upload.
From the provider page, use the WhatsApp button or "Message via Nashati" to reach them directly.
Data is hosted in the Firebase me-central2 (Dammam) region for KSA data residency.
From your Account page, go to Privacy settings and tap "Delete account". Data is removed within 7 days.
🎫 Open a support ticket
The thread will appear in your Messages. Our team usually replies within a business day.
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