Terms of use

Nashati is a discovery platform for children's activities in the Kingdom. Bookings and payments happen directly between you and the provider. Nashati is not a party to the contract or payment, and is not responsible for the quality of the service the provider delivers.

Eligibility

Use of the platform and creation of accounts is limited to adults (18+) acting as parents or guardians.

User Responsibilities

• Provide accurate, current information at registration.
• Use the platform only for its lawful purposes and in compliance with Saudi regulations.
• Respect providers and other parents, and refrain from any abusive content or conduct.
• Independently verify that an activity and provider are suitable for your child before booking.

Provider Responsibilities

• Deliver a safe, age-appropriate service and comply with Saudi safety regulations.
• Hold the licenses and permits legally required to operate the activity.
• Ensure the accuracy of, and right to use, all published information and images.
• Respond to parent inquiries within 48 hours.

Limitation of Nashati's Liability

Nashati acts as a discovery intermediary. We do not guarantee the quality, safety, or continuity of any activity, and we are not liable for any dispute or harm arising between user and provider. The service agreement, payment, and outcomes are the direct responsibility of both parties.

Account Suspension or Termination

We may suspend or terminate any account that breaches these terms or the law, especially where child safety is at risk. In non-urgent, non-severe cases we aim to notify you and allow an opportunity to remedy before termination. You have the right to appeal by contacting us.

Governing Law

These terms are governed by the laws of the Kingdom of Saudi Arabia, and Saudi judicial authorities have jurisdiction over any related dispute.